You can shop at CrossCapFashions.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks. The company adheres to strict industry standards for payment processing, including:
•128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
•Industry leading encryption hardware and software methods and security protocols to protect customer information.
•Compliance with the Payment Card Industry (PCI) Data Security Standard.
www.CrossCapFashions.com is registered with the Authorize.Net Verified Merchant Seal program.
We are happy to ship to you! We ship via USPS Priority Mail International (6-10 business days). Feel free to place an order on our secure website! All international orders will be charged a flat handling fee of $20.00. International shipments must clear customs in their destination countries. International customers are responsible for any and all customs duties, taxes and brokerage fees that their package may incur. Free shipping on orders valued above $75.00 only applies to orders placed within the Continental US. Please contact us for shipping rates on larger orders.
International Shipping Rates
From(USD)To(USD) Shipping Rate(USD)
$0.01 to $50.00 $25.31
$50.01 to $74.99 $26.49
$75.00 to $89.99 $28.99
$90.00 to $125.00 $31.52
$125.01 and up $35.88
Prefer using PayPal?
Please Click HERE USA orders only.
APO, FPO and PPO Addresses-
Yes, we do ship to military addresses via USPS Priority Mail.
Orders within USA
All orders within the United States will be shipped via USPS first class (2-7 mailing days- depending on location). This does not include order turnaround time. We do not automatically insure packages. If you would like to insure your item, please send us an email with your request and we will email you a link for payment of the insurance fee.
6% Sales Tax for GA residents only
US Shipping Rates
From(USD)To(USD) Shipping Rate(USD)
$0.01 to $50.00 $5.31
$50.01 to $74.99 $6.49
$75.00 and up FREE
Please contact us for additional shipping rate questions. Sorry- free shipping is not valid for wholesale, B2B and special orders.
Sorry. At this time, we do not offer rush shipping.
Your order will be shipped from our warehouse within 24 hours after receiving your payment. You will receive an e-mail confirmation from us within 24 hours of placing your order. Please check your spam / bulk folder for emails from us. If an item is out of stock, it will be displayed on our website or we will let you know via e-mail. If item is out of stock, please feel free to preorder if you wish. Your complete order (all items) will ship once your item is in stock. You will receiveyour tracking info via email.
The customer is responsible for supplying Cross Cap Fashions LLC with a valid address. If an invalid address is given to us, UPS and USPS will not be able to deliver the package the customer and the package will be returned to us as "undeliverable". If the item was delivered to an "old / incorrect address", we are not obligated to reship the package. If the products have already shipped we are not obligated to reship if an incorrect address was supplied to us. If an item was not claimed from the USPS after a delivery notice, the item will be returned to us as 'undeliverable". If we receive an "undeliverable" package, the patron will receive credit for the product only minus the shipping payment. We will not reship undeliverable items unless the customer request this and a shipping payment is received by the customer. Patrons with undeliverable addresses will receive an e-mail or telephone call from us concerning this situation. We are not responsible for stolen items after they have shipped.
If your item arrives damaged, please contact our customer service department within 24 hours for a request ticket via telephone or email HERE We will do our best to resolve the problem. Your package must be returned to us or post marked within 5 business days after receiving the package. At that time, we may properly report a claim to our shipping carrier. We will happily replace items that were damaged during shipping. No cash refunds will be offered for damaged items.
Please verify that your order is correct prior to submitting your order with us. We are not able to add or remove items from your order once it is sent to our packaging floor. If you have received an incorrect item or if your package arrives damaged you must notify us within 24 hours from the date your order was received via phone or email HERE for a request ticket. (see above shipping section). Your package must be returned to us or post marked within 5 business days after receiving the product. At that time, we may properly report a claim to our shipping carrier.
14 day Return Policy
FREE Returns: Your satisfaction is our top priority!
If you are not 100% satisfied with your purchase, you can return your order within 14 days for a full refund.
Contact us via email or phone immediately for a return ticket number.
All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same unused condition.
Return With CrossCapFashion - It's Easy:
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
If you would like to cancel your order, please notify us IMMEDIATELY. Many of our orders ship same day or next day. We cannot cancel an order once it has shipped.
Cross Cap Fashions L.L.C. respects and values your privacy. We give surety that your personal information will not be passed to any third party which is not directly associated with our company unless we are legally required to forward such information. We will not rent or sell any personal information to third parties. We will only use the information that we collect about / from you lawfully.
CrossCapFashions L.L.C. obtains your personal information so that we can process your order. The type of information we will collect about you includes: your name, address, phone number, payment information and email address. Email addresses are obtained so that we may email you news and updates about our website and/or new hair care product updates. You may unsubscribe to the mailing list at any time.
We will never gather any other sensitive information about you without your permission.
If you have any questions about our privacy statement, please e-mail us HERE
Copyright, Patent and Trademark
All original photos, artwork, text, illustrations and content in general used on the CrossCapFashions.com website are copyrighted and can only be used by Cross Cap Fashions L.L.C. who owns them. Any aspect of this website may not be copied, published, transferred, reproduced or tailored without prior written permission from Cross Cap Fashions L.L.C. The Cross Cap FashionsTrademark is owned by Cross Cap Fashions L.L.C. and cannot be used by any other party.
The CrossCapFashions.com website and Cross Cap Fashions L.L.C. assumes no liability for mishandling, misuse or abuse of Cross Cap Fashions products.
We possess the right to refuse, revoke or terminate any order at our sole discretion for any reason. If fraud is suspected with internet, phone or faxed orders, we will contact the customer and obtain additional verifications and /or confirmation before accepting the order.
Any information this website including product pricing and availability of our products, may be modified and / or updated without prior notice.
Last Updated Feb. 13, 2012.
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